Privacy Policy
Last updated: September 30, 2026
This Privacy Policy explains how PMS Ghost Hunting, LLC ("PMS Ghost Hunting," "we," "us," or "our"), based in Kansas City, Missouri, collects, uses, and protects your information when you visit pmsghosthunting.com or buy tickets to our events.
Information We Collect
- Information you give us: your name, email address, and (where provided) phone number when you register for or buy tickets to an event, or when you join a waitlist to be notified about upcoming hunts.
- Payment information: ticket payments are processed by our payment provider, Stripe. Your card details are entered on Stripe's secure checkout and are not stored on our website or servers. We receive confirmation that a payment succeeded, along with the email you used.
- Automatically collected information: basic, non-identifying technical data your browser sends (such as general device and browser type) that helps the site function.
How We Use Your Information
- To process and confirm your ticket orders and send you event details.
- To contact you about the event you registered for, including changes, reschedules, or cancellations.
- To notify you when tickets become available, if you joined a waitlist.
- To operate, maintain, and improve our website and events.
How We Share Information
We do not sell your personal information. We share it only with trusted service providers that help us run our events and website, and only as needed to do so:
- Stripe processes payments. See the Stripe Privacy Policy.
- We may disclose information if required by law or to protect the safety and rights of our guests, our team, or others.
Email & Communications
If you buy a ticket or join a waitlist, we may email you about that event and future hunts. You can ask us to stop at any time by emailing privacy@pmsghosthunting.com.
Data Retention & Security
We keep your information only as long as needed to provide our services and meet legal or accounting requirements, then delete or anonymize it. We take reasonable measures to protect your information, though no method of transmission or storage is 100% secure.
Your Choices & Rights
You may request access to, correction of, or deletion of the personal information we hold about you. Email privacy@pmsghosthunting.com and we'll respond promptly.
Children's Privacy
Our events are intended for ages 16 and up (16-17 with a guardian) and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we'll remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version.
Contact Us
Questions about this policy or your information? Email privacy@pmsghosthunting.com.